Privacy policy

1. Scope of Our Website Privacy Policy

Our Website prioritizes the protection and security of user data. We take privacy matters seriously and want users to know that we implement all necessary precautions to safeguard and protect personal information.

Code Vision s.r.o. ("Code Vision s.r.o.") collects, uses, stores, and processes personal information in accordance with this Privacy Policy.

In compliance with the General Data Protection Regulation (GDPR), we update our Privacy Policy to reflect the latest data protection requirements. We operate in accordance with GDPR (EU) 2016/679 and all other applicable personal data protection regulations.

2. Personal Information

Throughout this Privacy Policy, the term "personal information" refers to data that identifies a living individual, either on its own or when combined with other information held by the data controller.

For this document, "Designated Countries" refers to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.

3. Collection of Personal Information

Code Vision s.r.o. collects personal information when you:

• Visit our Website.
• Sign up for an account.
• Fill out and submit forms.
• Contact us.
• Request services.
• Place and process orders on the Website.
• Provide any other information voluntarily.
• Submit comments or feedback.

We only collect the data necessary to provide our services. The personal information we may collect includes:

• Information provided during account registration, such as name, username, address, phone number, and email.
• Financial information (if applicable).
• Any additional personal information voluntarily provided by users.

Our Website can be accessed without providing personal information, and visitors may remain anonymous. However, we process anonymous metadata through cookies, including:

• URLs of requested files.
• Amount of data transferred.
• Date and time of user requests.
• Browser and operating system details.
• IP addresses.
• Internet service provider information.
• Clicked reference links.

This metadata cannot be used to identify individuals. It is only used for technical improvements and statistical purposes.

We collect and process personal information only when we have a lawful basis, which may include:

• Consent (explicit permission from the user).
• Contractual necessity (data required to fulfill a service).
• Legitimate interests (when processing is necessary for business operations).

We do not knowingly collect data from children under 13. Our services are available to users over 16 years old, or 13+ with parental consent. If we discover that we have collected data from a child under 13 without consent, we will delete it immediately.

If you wish to withdraw your consent or object to our data processing, contact our Data Protection Officer (DPO) at with the subject line "DPO".

4. Sharing of Personal Information

We may share your data with:

• Service providers that assist with processing information, managing customer data, and providing customer support.
• Public and governmental authorities if required by law, for security purposes, or for legal compliance.

We do not sell, trade, or transfer personal information to third parties without your consent unless required by law.

5. Automatic Data Collection

When using our Website, we may automatically collect:

• Browser and operating system details.
• IP address.
• Date and time of access.
• Pages visited and documents downloaded.
• Server details.
• Referring website information.

Additionally, our Website may contain tracking codes that provide insights into:

• Pages visited.
• Average time spent on pages.
• Locations of previous website visits.
• User navigation behavior.

6. Sensitive Information

We do not collect or request sensitive data (e.g., religious or political beliefs). If you voluntarily provide such information, you assume full responsibility for its security. Please do not submit sensitive data unless necessary.

7. Use of Personal Information

We collect, store, and use personal information to:

• Provide requested services.
• Identify and personalize user experiences.
• Process registrations and logins.
• Communicate with users.
• Send newsletters
• Manage requests, complaints, and applications.
• Conduct market research and statistical analysis.
• Fulfill legal obligations when required.

8. Cookies and Tracking Technologies

We use cookies to:

• Recognize user devices.
• Enhance functionality.
• Analyze traffic and improve user experience.

Third-party services such as Google Analytics may also collect anonymous usage data.

Users can manage cookies through browser settings, though disabling cookies may affect website functionality.

9. User Rights and Data Control

Users can:

• Access, correct, or delete personal data.
• Restrict or object to data processing.
• Request a copy of their data in a machine-readable format.

To exercise these rights, contact .

10. Data Security

We use:

• Data encryption.
• Secure Socket Layer (SSL) technology.

While we take extensive security measures, no online platform can guarantee 100% security.

11. Communication and Notifications

Users receive:

• Mandatory account-related emails (e.g., verification, password resets).
• Optional newsletters (can be unsubscribed from anytime).
• Promotional messages (users can adjust preferences or opt out).

To stop receiving non-essential emails, update your account settings or contact us.

12. Data Retention Policy

We retain user data for as long as necessary to:

• Provide our services
• Comply with legal obligations (e.g., tax, anti-money laundering laws)
• Resolve disputes and enforce our agreements
• Meet legitimate business requirements

After account closure, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data at any time, subject to legal retention requirements.

13. Company Mergers and Data Transfers

If Code Vision s.r.o. is acquired or merged with another entity, user data may be transferred but will remain subject to this Privacy Policy.

14. Cross-Border Data Transfers

We process data both inside and outside of the Designated Countries and use legally-approved safeguards for international transfers.

15. Privacy Policy Updates

We may update this policy periodically. The latest version will always be posted on our Website, and changes take effect upon publication.

16. Contacting the Data Protection Officer (DPO)

For privacy concerns, please contact our Data Protection Officer (DPO) at:

📧 📌 Subject line: "DPO"